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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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User not found

I would first check the $Users View in the receiving server's address book to ensure that we find the internet address for whom the message is addressed.

You may want to open a PMR for this Problem as there can be several issues that may be responsible. Some questions we would ask are:

Has the user had a name change?

Can you address a new internal message to the recipient using their internet address and successfully send the message?

Do you use Directory Assistance?















Feedback response number WEBB8RGMTQ created by ~Mary Dwonither on 02/14/2012

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